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Front Desk Supervisor - Part-Time

The incumbent maintains a high level of guest service in all areas of front office operations through training of new hires and communicating with the staff on duty as well as passing on pertinent information to fellow supervisors and managers.

Responsibilities include, but are not limited to: ensuring all checklists are completed daily, delegating tasks to be completed by staff, supervising and coaching clerks, teaching new hires the reservation and Front Office overall processes, and must have clear and concise communication for procedures. Must have a patient and accommodating attitude, both when interacting with guest as well as staff members. This position must be comfortable working unsupervised and dealing with challenging situations. Will be knowledgeable about the day in and out duties for the department and available for all shifts. Hours will vary so the incumbent is required to be available to work all shifts which includes early mornings, days, nights, and weekends, as well as holidays.

At least one year of experience performing front desk and reservations tasks in a hotel setting is preferred. Must have flexible hours.

Background check is required which is paid for by the department.

Employees receive a free TRAX/UTA pass while employed at the University of Utah.

*This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Applicants must apply through the University of Utah employment services website.

Quickling for Posting:  http://utah.peopleadmin.com/postings/86090

The University of Utah is an Equal Opportunity/Affirmative Action employer and educator. Minorities, women, and persons with disabilities are strongly encouraged to apply. Veterans preference. Reasonable accommodations provided. For additional information:http://www.regulations.utah.edu/humanResources/5-106.html.

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds, and possess a [strong or demonstrated] commitment to improving access to higher education for historically underrepresented students.