The CSA will greet groups, set up tables, chairs, catering and AV for groups, and perform a variety of other client support and administrative duties.High school diploma or equivalency required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Demonstrated ability to prioritize & change course of action quickly, being flexible. Positive attitude and have the ability to work effectively as part of a team. Provide outstanding guest service.
Uses banquet event orders to ensure the client’s needs are met. Assists clients with AV equipment and other needs on-site. Attends scheduled staff meetings. Receives, greets and directs visitors to appropriate person or office. Answers telephones, providing assistance and directing customers to the correct person or office. Creates and maintains files. Answers questions about the organization and associated activities.
Customer service experience preferred. Hotel and/or conference experience helpful. Must be able to communicate effectively in English.This position requires an approved background check which is paid for by the department.
Employees receive the benefit of a free Trax/UTA pass during employment.
• This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Applicants must apply through the University of Utah employment website.
http://utah.peopleadmin.com/postings/87855
The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.
To inquire about this posting, email: [email protected] or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), email: [email protected].
The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.
110 South Fort Douglas Blvd.
